Hook and Loop/Infor New York, NY
Senior Information Architect Team Lead
I led a team of four information architects. Created designs for enterprise software solutions, including Supply Chain Management, Point of Sale, eCommerce, CRM, Human Resource Management, Performance Review Software, Financial Applications and Enterprise Resource Planning. Design for Responsive Web, Ipad Applications and Mobile Phone. Create user flows and site maps, and lead discovery. UX Design and Wireframes for Point of Sale, Human Capital Management, Inspection and Permitting, and ECommerce Software. Designed prototypes for Digital Assets Management Tool. 2014 - 2016
The Rockefeller Foundation New York, NY
Digital Experience Manager
Project managed the creation and implementation of a redesigned intranet and adjacent tools or technologies that achieve Foundation objectives of collecting, storing, and sharing valuable collective knowledge products (documents, photos, videos, etc.) from multiple sources and constituents. Crafted an appropriate taxonomy to append to internal systems and all knowledge products.
Led the implementation of an organization-wide constituent relationship management (CRM) system that organizes and tracks interactions with Foundation constituents and networks over multiple communication channels.
Cross-Platform User Experience: Facilitate and document user research, wireframe design, concept testing, A/B testing, graphic design, and usability testing on internal and external Foundation digital properties. Coordinate with digital colleagues and partners to ensure brand consistency and technical compatibility with external properties.
Develop strategy, activation, and reporting of digital system plans, and support or manage the Foundation’s relationships with external technology partners or contractors.Work with the Communications and Information Technology teams to monitor and report on effective key internal systems performance metrics. Designed Budget Planning Tool and Grants Management Data Visualization; Digital Assets and Document Management; User Testing and Research; Development of CRM Protocol, Intranet, Digital Assets and Document Management, Content Strategy and UX Design; Search Optimization and Analytics, Development of Taxonomies. Agile Process for Software Development. 2013 - 2014
New York Public Library New York, NY
User Experience Designer
Design and Development of Kids Website, Small Business, and Special Collections. Worked with updating Drupal Platform, worked with stakeholders to develop optimal user experience for library patrons, including creation of content modules and multimedia platforms. Included Clickable Prototyping, Wireframes, Drupal Development, CSS and HTML. 2011-2012
Rosetta Interactive New York, NY
Created wireframes for an interactive website for Dannon.com, worked on improvement for Medco Health Solutions ecommerce platform and development of small business social media platform for Chase Credit Services. 2011
Canopy Commerce New York, NY - Contract Position
Information Architect Lead
Created Wireframes for Health and Wellness eCommerce site, including mobile interface. 2011
Nickleodeon New York, NY - Contract Position
Created User flows for business and production schedules and decisions. 2011
Harrison & Star New York, NY - Contract Position
Created wireframes for Genentech pharmaceutical patient-provider interface. Developed company website wireframes. Developed of iPad scanning protocol for upcoming conference. 2011
Weight Watchers New York, NY - Contract Position
Created Wireframes for Updating eTools platform and social media interface. Information Architecture using Visio Wireframes, Agile Process. 2011
Buckminster Fuller Institute New York, NY - Contract Position
Prototyping and Wireframing, Iterative and incremental site development, user profiles and product comparison studies.
Development of social networking tool for users to share design projects through an online gallery interface. 2010
National Oceanic and Atmospheric Administration (NOAA) Washington,D.C. - Contract Position
User Testing and Research
Designed and implemented task-based usability testing for the new Climate.gov site, which provides climate change analysis for scientists and educators. 2010
Thumbplay Music New York, NY - Contract Position
User Testing and Research
Designed and implemented usability study and recommendations for Thumbplay, a music-streaming service for desktop and mobile devices. 2010
Thomas Edison National Historical Park West Orange, NJ - Internship
Built an ACCESS database for searching back issues of Kinetogram, Thomas Edison’s Film Catalog. Content Management: Trained and managed a group of interns on database entry, search and retrieval. Cataloged and developed finding aids for Thomas Edison’s laboratory papers. Developed a database for researchers to access former Edison employee information. 2010
New York Public Library New York, NY - Internship
Information Design and Data Visualization
Designed a map-based digital library documenting two Superfund sites. Geo-rectified digitized maps to determine origins of toxic waste at Newtown Creek, Queens, New York. 2009 – 2010
Wireframe, Sitemap and Prototyping Software: Microsoft Visio, Pidoco, Adobe Fireworks, Omnigraffle, Invision and Sketch.
Usability Testing Software: Morae and Silverback.
Design and Motion Graphics Software: Adobe Creative Suite (including Flash, Flex and Flash Catalyst
General Software: Microsoft Office (including Access, Excel and PowerPoint), MYSQL, PHP.
Digital Assets Management: Sharepoint and Cumulus
CRM: Microsoft Dynamics
PROJECT MANAGEMENT EXPERIENCE
Team Training and Project Lead on Archival Database System Coordinator for Annual Design Competition. Education Curriculum Development for non-native speakers.
Pratt Institute, Masters of Science in Information and Library Science. 2011
New York University, BA English. 1989
Intelligence After Intellipedia: Improving the Push Pull Balance with a Social Networking Utility. (2010) Winner of the Defense Technical Information Center Student Paper Competition.
Loving the Cheney Within Plume / The Penguin Group A cartoon self-help book about Dick Cheney
The Women of Sun City Documentary about senior citizen cheerleaders in Arizona.
Information Architecture Institute (IAI)
New York City Usability Association (NYCUA)
Interaction Design Association (IXDA)